Broad Lane Surgery

71 Broad Lane, Hampton, TW12 3AX

Telephone: 020 8979 5406

swlicb.adminbroadlanesurgery@nhs.net

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Care Quality Commission (CQC)

This Practice had a routine CQC inspection carried out on 24 October 2016.

This Practice was meeting all CQC national standards.

CQC Information

The Care Quality Commission (CQC) regulates all health and adult social care services in England, including those provided by the NHS, local authorities, private companies or voluntary organisation. It also protects the interests of people detained under the Mental Health Act.

The CQC makes sure that essential standards of quality and safety are being met where care is provided, from hospitals to private care homes and GP surgeries. It has a wide range of enforcement powers to take action on behalf of people who use services, if services are unacceptably poor.

The CQC’s aim is to make sure better care is provided for everyone, whether that’s in hospital, in care homes, in people’s own homes or elsewhere. Read more about CQCs vision and values.

Involving people

The CQC makes sure that the voices of people who use health and adult social care services are heard by asking people to share their experiences of care services. It makes sure that users’ views are at the heart of its reports and reviews. In some cases patients and their carers work alongside inspectors to provide a user’s view of services.

Registration

By law all NHS providers (such as hospitals and ambulance services) must register with the CQC to show they are protecting people from the risk of infection. The registration system applies to NHS provider trusts (acute, ambulance, mental health and primary care) and the NHS Blood and Transplant Authority.

From October 2010 all health and adult social care providers must be registered and licensed with the CQC to show they are meeting essential standards of quality and safety. Without registration, providers will not be allowed to operate. From April 2013 Princes Road Surgery has been registered with the CQC.

Enforcement

The CQC has been given a range of legal powers and duties. It will take action if providers don’t meet essential standards of quality and safety, or if there is reason to think that people’s basic rights or safety are at risk.

The CQC can be flexible about how and when to use its enforcement powers, such as fines and public warnings. It can apply specific conditions in response to serious risks. For example, it can demand that a hospital ward or service is closed until the provider meets safety requirements or is suspended. It can take a service off the register if absolutely necessary.

Improvement

The CQC also carries out periodic and special reviews in order to improve health and social care in the UK.

The CQC’s priority is to improve the public’s experience of health and social care.

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

CQC logo

Broad Lane Surgery

CQC overall rating

Good