Broad Lane Surgery - News

  • 28 Jun 2018
  • 16 May 2018

    New General Data Protection Regulation to come into effect on Friday 25th May 2018

    As of the 25th May 2018 The General Data Protection Regulation (GDPR) replaces the Data Protection Directive and is designed to harmonise Data Privacy Laws across Europe, to protect and empower all EU citizens about their data privacy. For further information relating to the GDPR please go to the tab labelled GDPR on the Home page.

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  • 15 May 2018

    Broad Lane Surgery Newsletter Edition 7 - May 2018

    See what's new at Broad Lane and find out where you should go or who you should call when we are closed.

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  • 10 May 2018

    WE WILL BE CLOSED ON MONDAY 28th MAY . Please remember to order your repeat prescriptions early as we require two full working days to process .

    For a list of Pharmacies opening and closing times over the Bank Holiday click the link below. Richmond Borough Pharmacies open over May bank holiday period

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  • 10 May 2018
  • 29 Mar 2018

    Changes to Extended Access Appointments from 1st April 2018

    From 1st April 2018 Because of changes in funding from Richmond CCG the Surgery will be changing the timing of its Extended Access This is in agreement with the Surgery’s Patient Participation Group From Wednesday’s 6.30pm to 8.00pm (1 GP & HCA) To Thursday’s 07.00 to 8.00pm (2 GP’s & Practice Nurse) These appointments will only be available as pre-bookable in Advance. During this time the Reception will be Closed and the Telephone lines will not be available to take calls. We apologise for any inconvenience caused to our patients. The surgery will open at its normal time of 8.30am when the telephone lines will be available to take calls

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  • 6 Feb 2018

    Feedback From the Chair of the Practice Patient Participation Group held on 6th February 2018

    See What's Happening in the Practice - From a Patient Perspective. Feedback from the Patient Participation Group (PPG) meeting held on 6th February 2018. Communicate directly with the PPG by putting your comments/questions/feedback in writing and leaving them addressed to the PPG chair at the surgery reception. This correspondence can be anonymous or with individuals contact details. Date of Next meeting – June 2018.

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  • 1 Jan 2018

    Friends and Family Test

    Would you recommend us to Friends and Family?

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  • 1 Jan 2018

    Are Your Details Up To Date? Do You Have Any Particular Communication Preferences?

    Are Your Contact Details Up to Date? If we have an up-to-date mobile telephone number and email address for you we can remind you of appointments by text and send you information via email.  Please check with Reception that your contact ...

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  • 12 Dec 2017

    National Stay Well This Winter Campaign 2017/18

    Broad Lane Surgery is supporting the national 2017/18 Stay Well This Winter campaign. The Stay Well This Winter campaign is a joint initiative from NHS England and Public Health England, to help people with long-term health conditions, children under 5 and those over 65 prepare for winter and ward off common winter illnesses. Winter can be challenging for the health of these people, increasing the risk of blood pressure, heart attacks and strokes for those with a long-term health condition or who are over 65, whilst young children can readily pick up and spread illnesses amongst their wider circle - including family members of all ages. There are a number of things you can do to prepare against the cold weather: • At the first sign of a cough or a cold, get immediate advice from your pharmacist before it gets more serious. • Speak to your pharmacist about medicines you should have in stock over winter. • Pick up prescription medications before the Christmas holidays start as many GPs and pharmacies will close over the holidays. • It is important to keep warm in winter, so heat your home to at least 18C (65F), if you can. You might prefer your living room to be slightly warmer. • Make sure you get your flu jab (speak to your pharmacy or GP practice) • If you need help over the holiday period when your GP practice or pharmacy is closed, call NHS 111 or visit www.nhs.uk These tips can help you and your family prepare for winter, stay well and get well quickly. For further health information visit https://www.nhs.uk/staywell/ For information, support with benefits and heating, visit Richmond Council’s website: http://www.richmond.gov.uk/winterhealth

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Your Neighbourhood Professionals. Just a Click Away!
71 Broad Lane , Hampton, Middlesex, TW12 3AX
  • Telephone 020 8979 5406
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Your Neighbourhood Professionals. Just a Click Away!
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