• getUBetter app

    For new or recurrent muscle or joint problems. Your Local recovery app

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    Recovery prevention and support.
  • Appointments


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  • Welcome to Broad Lane Surgery

    We are currently accepting new patients, click the button below for more information.

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  • Repeat Prescription Requests

    You can order your repeat prescriptions online.

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  • Online Appointments

    Some telephone appointments are now available to book online with a Doctor. We have introduced some new telephone Medication Review appointments that can be booked with the Practice Pharmacist 

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  • Home Visits

    We offer home visits for patients who are housebound or too ill to attend the surgery.

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  • Child Health Services

    We offer child health checks for the under 5's.

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Friends & Family Test

Key Information

NHS Choices
More Services In The Area
Medical Information
Practice News
Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Welcome To The Practice



Book your GP appointment if your symptoms mean you need to see or talk to a doctor

We aim to provide an efficient and friendly service to maintain and promote health. We offer a full range of General Primary Care Services, including Chronic Disease Management, Family Planning, Maternity, Child Health & Travel Immunisation.

Friends and Family Test. Click here to participate in the Friends and Family Test

How To Contact Us

71 Broad Lane,



TW12 3AX

Tel: 020 8979 5406

Fax: 020 8941 8838

Practice Opening Times 

Monday 08.30 - 18.30
08.30 - 18.30
Wednesday 08.30 - 18.30
Thursday 08.30 - 18.30
Friday 08.30 - 18.30
Saturday/Sunday/Bank Holidays CLOSED 

Extended Access GP Telephone Consultation Appointments are available Daily Mon - Fri 07.30 - 08.00 Please note Reception closed

The Surgery is Closed between 1.30pm – 2.30pm weekdays for administration and training purposes.



Richmond GP Out Of Hours Service 

The service operates between 6.30pm and 8.00am every weekday evening and on weekends from 6.30pm on Friday until 8.00am the following Monday. It also operates on bank holidays and occasionally at others times so your doctor’s surgery can participate in training.

Please contact the out-of-hours service by dialling 111 

The service also has access to interpreters.

Get the NHS App download it from the App Store or Get in on Google Play

Named Accountable GP

Did you know that from the 1st April 2015 the Practice is responsible for allocating and informing patients' of their named accountable GP?

Click here for more information

Patient Participation Reports

Click here for more information

Patient Transport

Booking Patient Transport Services


Click here for more information

Sharing the information from your medical records

Click here to download the leaflet on sharing information from your medical records

Useful information

Please take a moment to view this useful video called: A Doctor's Magic Pill





Dr Z Rashid (Female)

Dr S Adhikari  (Male)

Dr Suraj Dabhi (Male) 

Dr Neil Browning (Male)

Practice Clinics - All appointments are triaged by phone in the first instance, please call 020 8979 5406.

GP - routine sessions are Monday-Friday ( see surgery times)

Practice Nurse routine sessions are Thursday / Friday 

Extended Access : GP Telephone Consultations Daily 07.30 - 08.00  Reception is closed

Health Care Assistant sessions are available Monday - Wednesday

Phlebotomist sessions are available Monday - Wednesday 8.30 - 10.30am

Disabled Access

A disabled parking space is available and we provide wheelchair access and toilet facilities. Our staff are happy to assist you at any time.

Patient Access to their GP Record

GP surgeries are required to provide patients with online access to their medical records to view their medications, allergies and any adverse reactions by the 31st March 2015. We fulfilled this requirement by the end of December 2014 through an extension of our existing online appointment and repeat prescription service.

Social Prescribing

We now employ Social Prescribers in partnership with RUILS and our neighbouring practices at Park Road and Hampton Medical Centre. They are there to help link our patients in with organisations, typically in the voluntary and charitable sectors, where that support may be helpful. You can watch a short film on this about Social Prescribing: Transforming Health for London.

Please do talk to us or RUILS if you think this service might help you.

Friends and Family Test

Would you recommend us to Friends and Family?

The surgery has introduced “The Friends and Family Test” which gives you the opportunity to provide anonymous feedback on the care and treatment you receive at the surgery. This can be either specific to the doctor you have consulted or to the surgery in general. This feedback will enable us to improve our services. We would greatly appreciate you taking the time to visit the website at: www.iwantgreatcare.org or visit the hyperlink below:


Practice News
  • 23Jun 2022

    Asthma Reviews

    We currently have a Respiratory Specialist Nurse from National Services for Health Improvement Ltd (NSHI) assisting the practice to review our patients with asthma . Letters have been sent to eligible patients explaining they need to call and book an appointment in the asthma clinic. These can be video or telephone appointments. These patients may also receive a telephone call from this service provider if they have not responded to the letter.

    Read More »
  • 19May 2021

    Busy Telephone Lines

    Please try to call the surgery later in the day if it not essential you speak with the reception team first thing in the morning

    Read More »
Health Conditions A to Z

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